If you are a regular at Sam's Club or Costco you probably already know that they have very specific rules when shopping there. First, you need a membership and you need to show your card at the entrance and at the cash. Secondly, you also need to show your receipt at the exist. Even though the cashier already scanned all your items, you still need to show the proof of purchase, why is that?
Costco wrote on its website, "We do this to double-check that the items purchased have been correctly processed by our cashiers. It's our most effective method of maintaining accuracy in inventory control, and it's also a good way to ensure that our members have been charged properly for their purchases."
So there are two main reasons why they are checking the receipts, first to make sure they charged you for everything and to make sure you are not getting overcharged. Which is a good thing, no?
Both of these stores, and many others, have loss-prevention employees walking around the store to catch shoplifters but that doesn't seem to be enough with the volume of sales they do in a day. It is very possible that cashiers make mistakes once in a while with all the clients they see in a shift. That is when the receipt check comes into place.
A former Costco employee wrote on Reddit, "If a receipt shows under 20 items, we count. It's a very quick count to 20. Most people who work at the exit are actually counting your cart before you even hand the receipt over. So by the time the receipt is in your hands...they already know there's 15 items in your buggy. They look at the receipt for a split second, see the 15 at the bottom, mark it and hand it back. Easy."
If they do catch that something is not right, it is often the cashier who would get in trouble: "Trust me, we're not loss prevention, we have loss prevention in the store and that's not us. We're literally just trying to make sure our cashiers do the job right, and when we DO catch it, all the information gets stored. Who did it, what time, etc... and those cashiers get spoken to. This is not to benefit anyone but the member to improve the experience overall."
But are you allowed to say no to receipt checks? Well, not really. These stores have terms and conditions of membership that clearly states the receipts will be checked at the end: "...all receipts and merchandise will be inspected as you leave the warehouse." If you were to say no, they might call law enforcement and you won't be able to say no to that! So if you wish to continue to shop in these warehouses, you have to show your receipt at the end!
Do you often shop at Sam's Club or Costco?